Important Information

• You can check the Operative ID on the Operative profile screen.
• Promo code expiration dates vary by event.
• Promo codes can be copied and pasted. Please note that the paste function may not work in some browsers.
• When you redeem a promo code, the items will be delivered to your in-game mailbox. Delivery may take some time.
• Items in your mailbox expire after a certain period and will be automatically removed.
• You cannot use promo codes that have already been redeemed or have expired.
• If you enter the wrong Operative ID and items are sent to someone else, they cannot be canceled or recovered. Please verify your ID carefully before submitting.
• For promo code-related inquiries, please contact Customer Support (1:1 Inquiry).